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Privacy Policy

Privacy Policy with Effect 1st January, 2020

1. Introduction
PrimeGiftService.com always gives great value to the privacy and security of the information that you share with us through www.PrimeGiftService.com (the “website”). This Privacy Declaration also applies to other information PrimeGiftService receives in the United States and Pakistan from Europe. This Statement describes how PrimeGiftService collects, uses, shares, protects, or otherwise processes your personal information. By using this website, for contacting customer support, purchasing gifts with online or offline payment options, reading blogs or checking products prices to compare with other stores, you agree to the terms of this Privacy Declaration.
 
2. Collecting and Use of Information
We collect personal information to manage accounts for our ecommerce services and to handle orders of goods and services from PrimeGiftService.
 
You may need to provide PrimeGiftService with personal information such as:
  • names; phone numbers; mailing, billing, shipping, and email addresses; dates of birth; information with gift, if any; message with gift, if any; and identification documents.
PrimeGiftService uses such information for:
  • enabling sales and transactions; processing payments and settlement; handling orders; providing receipts;
  • providing customer service; providing support to dispute resolution, chargebacks, refunds, or related issues;
  • marketing and surveys; sending service update notices;
  • measuring, improving, and customizing our services; and
  • fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions.
PrimeGiftService may also collect background information and credit checks from third parties to verify your identity; deter, detect, and prevent fraud and illegal activity; make business decisions; and as a part of our legal obligations. PrimeGiftService retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
 
3. Community Information
PrimeGiftService collects information from you to post your reviews and text entries to our blog, community website or forums. Such information may include you’re your name, city and country name, email address, Internet Protocol address, and date and time of posts to the website or blog.
 
4. Transaction Information
PrimeGiftService uses 2checkout, a web based online payment processing solution. 2checkout is processing all type of online payment transaction on our behalf. You may find 2checkout’s Privacy Statement at https://www.2checkout.com/policies/privacy-policy.
 
5. Customer Service Correspondence
PrimeGiftService also collects information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service centers. 
 
6. Cookies, Web Beacons, and Logs
PrimeGiftService collects information related to your use of our website using cookies, web beacons, and log information.
 
Cookies are small files containing strings of text stored on your computer. PrimeGiftService uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart, provide features related to payment and customer service, and provide other functions.
 
Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
 
Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. PrimeGiftService uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.
 
PrimeGiftService also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. PrimeGiftService retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
 
You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser’s cookie handling. Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.
 
Google Analytics
PrimeGiftService uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help PrimeGiftService analyze how users use the site. You may find Google’s Privacy Policy at https://www.hotjar.com/legal/compliance/gdpr-commitment.
 
Google AdWords
PrimeGiftService uses Google AdWords, a web analytics and search engine advertising campaign management service. Google AdWords uses cookies, web beacons, and other means to help PrimeGiftService analyze how users use the site. You may find Google’s Privacy Statement at http://www.google.com/intl/en/privacypolicy.html.
 
MailChimp
PrimeGiftService uses MailChimp, an email distribution and web analytics service. MailChimp uses cookies, web beacons, and other means to help PrimeGiftService distribute emails analyze how users use the site. You may find MailChimp’s Privacy Statement at https://mailchimp.com/legal/privacy/.
 
7. Your Choice and Consent
We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to PrimeGiftService, in which case we will be unable to provide services to you.
 
8. Sharing of Information
 
  • To administer your account and may disclose your details to our third party service providers for the purpose of processing and delivering your order; and in this case only sender name and country name will be shared with only our processing department and with your recipient. No other than of sender name and country name will be shared at all.
  • to inform you by email, time to time, about services, promotions and special offers; and in this case only sender name and email will be shared with only our marketing department.
 
9. Not Selling products for Purchase by Children
PrimeGiftService does not sell products for purchase by children, but we do sell children’s products for purchase by adults. We do not knowingly collect, maintain, or use personal information from children under age 13. If you are under age 13, do not share personal information with us.
 
In the European Union, the age limitation is 16. Thus, if this jurisdiction applies to you, PrimeGiftService will not knowingly collect, maintain, or use personal information from children under age 16.
 
10. Links to Other Websites
When you click on a link on this website that takes you to a website operated by another company, you will be subject to that company’s privacy practices.
 
11. Controlling Unsolicited Email
We may send you information about our products and services. You may log into the Profile Center and update your Preferences to stop receiving this information. You may also opt out of PrimeGiftService’s marketing list or update your information by notifying us at [email protected] at any time.
 
12. Amendments
PrimeGiftService may amend this Privacy Statement on one or more occasions by posting a revised statement on this website or a similar website that replaces this website. In the event that we make any changes to the policy, the information in this Privacy Statement will be updated immediately.
 
13. Contact Information
If you have questions or concerns related to this Privacy Statement, you may contact us by email at [email protected].
 
14. Important Note
We will never ask for a customer to confirm any account or credit card details via email and if you receive any email claiming to be from PrimeGiftService.com asking you to do so then please ignore it and do not respond.
Cookie & Privacy Policies:
By using this website you agree to cookie and privacy policies described in our Privacy Policy.