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Delivery Information

Delivery Times

PrimeGiftService is generally unable to guarantee specific delivery times. The precise time of delivery varies and depends on the schedule of our delivery personnel. In some cases, however, we are able to guarantee morning or afternoon delivery. You can consult with our customer support team through email, online chat or phone to check this before placing your order. Please note that all dleiveries are made between 8:00am to 8:00pm Pakistan Standard Time.
Late Deliveries

If we are unable to deliver your item on the selected date due to circumstances within our control, you are entitled to a full refund. If, on the other hand, we are unable to make a delivery as scheduled due to circumstances outside our control (the unavailability of your recipient or a wrong address, for example), we do not issue a refund. If a recipient is unavailable when we attempt delivery, we will leave a note requesting a call to schedule delivery. If appropriate, we will also contact you when delivery issues arise.

Incorrect Delivery Information

As stated above, if you have given us incorrect delivery information, we cannot offer guaranteed delivery. You will be given the opportunity to adjust the information up to two business days before the delivery date. If our delivery personnel report that the delivery address is incorrect, we will attempt to contact you and acquire new information. We will not be liable, however, if we are unable to make a delivery due to incorrect delivery information, and we will not be able to issue a refund.

Do you deliver to Hotel, Hospital and Office addresses?

Yes, we do deliver to all type of locations, it includes Hotel, Hospital and Office/Company addresses. If your delivery is going to such a location, please provide the name and telephone number of the hospital, hotel, or company. In the case of hospitals, we also need the recipient’s ward and room number.

What happens if Receiver refused to accept the Gift Delivery?

If a recipient refuses delivery, you will not be entitled to a refund.

Delivery Areas Covered trhough our Same day, next day or Public Holiday Gift Services

Important Note: Deliveries for Sundays must be placed on Saturday before 3PM PK Time. Deliveries for next day must be placed one day advanced before 5PM Pakistan Standard Time. Deliveries for same day must be placed before 11:30AM Pakistan Standard Time. Next day and same day delivery only available for Flowers, Cakes, Mithai, Pizzas, Meal/Food and Fruit baskets. Furthermore the availability of service is dependable on the availability of items purchased. Other items have to be dispatched separately and required 2 to 3 working days delivery time. Big and heavy items could take upto 5 working days for delivering to your recipient.

Deliveries on Public Holidays like Sunday, New Year, Eid day, etc.

Deliveries on public holidays are only available in following cities. In all other cities deliveries will be made a day before the public holidays

Area Name

Delivery Charge

Area Name

Delivery Charge

    * Lahore

Free within City only

    * Karachi

Free within City only

    * Islamabad

Free within City only

    * Rawalpindi

Free within City only

    * Faisalabad

Free within City only

    * Sargodha

Free within City only

    * Sialkot

Free within City only

    * Gujranwala

Free within City only

    * Gujrat

Free within City only

    * Mirpur A.K

Free within City only

    * Peshawar

Free within City only

    * Quetta

Free within City only

    * Bahawalpur

Free within City only

    * Multan

Free within City only

    * Hydrabad

Free within City only

    * Jhelum

Free within City only

Other Delivery Areas We Covered:

From Rawalpindi/Islamabad We cover the following areas for delivery of 5* Hotel Products

*** (If your delivery area is not specified there then please ask us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Abbot Abad

$35.00

    * Attock

$35.00

    * Barki Badhal

$20.00

    * Bewal

$25.00

    * Chackwal

$35.00

    * Dehra Kanyal

$25.00

    * Fateh Jang

$20.00

    * Gujjar Khan

$25.00

    * Haripur

$35.00

    * Kahuta

$20.00

    * Kallar Sayidan

$35.00

    * Kamra

$30.00

    * Madra

$20.00

    * Muree

$25.00

    * Rawat

$15.00

    * Sagri

$15.00

    * Sehala

$10.00

    * Texila

$20.00

    * Wahcantt

$20.00

 

 

From Lahore we cover the following areas for delivery of 5* Hotel Products

*** (If your delivery area is not specified there then please ask us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Bhai Pehru

$25.00

    * Faisalabd

$50.00

    * Gujranwala

$25.00

    * Kamoki

$20.00

    * Kasoor

$15.00

    * Mangamandi

$15.00

    * Muridke

$15.00

    * Raiwand

$15.00

    * Sharqpur Shreef

$20.00

    * Sheikupura

$20.00

    * Sialkot

$50.00

 

 

From Faisalabad products from 5* Hotel we cover following Areas:

*** (If your delivery area is not specified there then please ask us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Awagat

$15.00

    * Bhawana

$35.00

    * Chak Jhumra

$20.00

    * Chiniot

$2.00

    * Dijkot

$15.00

    * Gojra

$25.00

    * Jaranwala

$20.00

    * Khurrianwala

$20.00

    * Naya Lahore

$25.00

    * Painsra

$20.00

    * Chanab Nagar

$25.00

    * Salarwala

$35.00

    * Sanghla Hill

$30.00

    * Satiana

$15.00

    * Shahkot

$25.00

    * Sumundri

$20.00

    * Tandlianwala

$30.00

    * Toba Take Singh

$40.00

    * Adda Mureedwala

$30.00

    * Jahng

$35.00

    * Pirmahal

$40.00

    * Rajhana

$35.00

    * Sahiwal

$40.00

    * Okara

$40.00

From Mir Pur Azad kashmir we cover the following areas

*** (If your delivery area is not there then please contact us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Batroui

$10.00

    * Chachian

$5.00

    * Chaksawari

$10.00

    * Chatro

$10.00

    * Chitar Pari

$5.00

    * Dadiyal

$10.00

    * Dhallah

$5.00

    * Islamgarh

$5.00

    * Jattlan

$5.00

    * Kakra

$5.00

    * Kasgumma

$5.00

    * Khadimabad

$10.00

    * Ratta

$10.00

    * Tariqabad

$5.00

    * Tullmanda

$5.00

 

 

From Jhelum, we cover the following villages for delivery

*** (If your delivery area is not specified there then please ask us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Aourangabad

$5.00

    * Bhak khasa

$5.00

    * Bhak memad

$5.00

    * Bjajar

$5.00

    * Budhair

$5.00

    * Bulani

$10.00

    * Bulani

$15.00

    * Chak Dolat

$5.00

    * Chak Jamal

$5.00

    * Chak Mehmand

$10.00

    * Chak akka

$5.00

    * Dhok Padaal

$5.00

    * Dina

$5.00

    * Dinga

$5.00

    * Gujrat

$5.00

    * Gujrat Haji Wala

$10.00

    * Kala Gujjran

$5.00

    * Kala Dev

$5.00

    * Kaluwal

$5.00

    * Kanjira

$5.00

    * Karian Wala

$10.00

    * Khambi

$5.00

    * Kharala

$5.00

    * Kharian

$5.00

    * Khokharan

$5.00

    * Kunjah

$5.00

    * Ladhar

$5.00

    * Lalamusa

$5.00

    * Madina Saeedan

$10.00

    * Mangla

$5.00

    * Mona Pind

$5.00

    * Nakodar

$5.00

    * Natain

$5.00

    * Rathian

$5.00

    * Sera-e-Alamgir

$5.00

    * Shikhupur

$5.00

    * Sikriyali

$10.00

    * Sohawa

$5.00

    * Thati Mughlan

$10.00

 

 

From Gujranwala we cover the following areas for delivery

*** (If your delivery area is not specified there then please ask us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Gakkhar Mandi

$10.00

    * Hafizabad

$15.00

    * Kamoki

$10.00

    * Ladhay Wala Warriach

$10.00

    * More Amenabad

$10.00

    * Nokhar

$15.00

    * Qila Didar Singh

$10.00

    * Wazirabad

$10.00

From Bahawalpur We cover the following areas

***(If your delivery area is not there then please contact us)

Area Name

Delivery Charges

Area Name

Delivery Charges

    * Ahmed pur East

$25.00

    * Dera Bakha

$15.00

    * Kehrore Pakka

$25.00

    * Khairpur Tamewali

$25.00

    * Khanqah Sharif

$15.00

    * Lal Sohanra

$15.00

    * Lodhran

$15.00

    * Yazman

$25.00

Schedule of Normal Gifts Delivery Timings

Prime Gift deliveries are been made between 08AM - 08.00PM Pakistan Standard Time. If you have special requirements, please contact our customer support about special instructions; and we will try our best to meet your requirements.

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